This Privacy Policy explains how DooLaeDee (“we”, “our”, “us”) collects, uses, and protects personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) (“PDPA”).
We act as the Data Controller for personal data collected through our website (the “Site”).
1. Personal Data We Collect
We may collect the following categories of personal data:
Browsing & Technical Information: IP address, browser type, device information, pages viewed, and usage statistics (via cookies or analytics tools).
Inquiry Information: If you contact us or use an inquiry form, we may collect your name, email, phone number, and the details you provide.
Cookies and Tracking Technologies: We may use cookies to improve functionality, analyze traffic, and enhance user experience.
We do not intentionally collect sensitive personal data (e.g., health, religion) via the Site.
2. Legal Basis for Processing
We process personal data under the following lawful bases:
Consent: When you submit an inquiry or accept cookies.
Legitimate Interests: To operate, improve, and secure the Site.
Legal Obligations: To comply with applicable laws.
3. How We Use Personal Data
We may use personal data to:
Provide and improve our services and the Site.
Respond to inquiries and communication.
Analyze usage trends and improve performance.
Ensure system security and prevent misuse.
Comply with legal requirements.
4. Disclosure of Personal Data
We may share personal data only in limited cases:
Service Providers: Hosting, analytics, or communication partners who help us operate the Site.
Legal Compliance: If required by law, regulation, or legal process.
Business Transfers: In case of a merger, acquisition, or similar event.
We do not sell or trade personal data.
5. International Data Transfers
Personal data may be stored or processed on servers outside Thailand. Where applicable, we will ensure appropriate safeguards are in place to protect your personal data in line with the PDPA.
6. Data Retention
We keep personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required by law.
7. Your Rights under the PDPA
You have the following rights under Thai law:
Right to Access: Request a copy of your personal data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data.
Right to Restrict Processing: Limit how we use your data.
Right to Data Portability: Obtain and reuse your personal data in a commonly used format.
Right to Object: Object to certain types of processing.
Right to Withdraw Consent: Withdraw consent at any time, where consent is the basis of processing.
To exercise these rights, please contact us using the details below.
8. Security
We implement reasonable technical and organizational measures to protect personal data. However, no system is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our Site is not intended for children under the age of 20. We do not knowingly collect personal data from minors without parental consent.
10. Changes to this Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. Updates will be posted on this page with the revised “Last Updated” date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your rights under the PDPA, please contact us at:
If required by law, we may appoint a Data Protection Officer (DPO). You can reach our designated contact at the above details.
